Privacy Policy

Last updated: January 2025

At Taficon, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://taficon.app and use our services.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect:

  • Contact Information: Name, email address, phone number
  • Financial Information: Salary details, investment amounts, tax-related data (only when you use our calculators or consultation services)
  • Account Information: If you create an account, username and password
  • Communication Data: Messages you send through our contact forms or consultation requests
1.2 Automatically Collected Information
  • Usage Data: Pages visited, time spent, clicks, navigation paths
  • Device Information: Browser type, operating system, IP address
  • Cookies: We use cookies for analytics and to improve user experience
1.3 Calculator Data

Important: All calculator inputs (tax, SIP, EMI, etc.) are processed locally in your browser. We do NOT store or transmit this financial data to our servers unless you explicitly submit a consultation request.

2. How We Use Your Information

We use the collected information for:

  • Service Delivery: Providing tax consultations, calculations, and financial advice
  • Communication: Responding to your inquiries, sending appointment reminders
  • Improvement: Analyzing usage patterns to improve our website and calculators
  • Marketing: Sending newsletters and promotional content (only with your consent)
  • Compliance: Meeting legal and regulatory requirements
  • Security: Detecting and preventing fraud, unauthorized access

3. Analytics & Tracking Tools

We use the following third-party services:

  • Google Analytics 4: Website traffic and user behavior analysis
  • Microsoft Clarity: Heatmaps and session recordings to understand user experience
  • ConvertKit: Email marketing and newsletter management
  • Razorpay: Payment processing (they have their own privacy policy)
  • Cal.com: Consultation booking and scheduling
  • Slack: Internal notifications for consultation requests

These services may collect data about your usage. Please review their respective privacy policies.

4. Data Sharing & Disclosure

We do NOT sell your personal information. We may share data with:

  • CA Partners: Your consultation details are shared with our verified CA network for professional advice
  • Service Providers: Third-party tools (analytics, payment, email) that help us operate
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

  • SSL/TLS encryption for data transmission
  • Secure servers with restricted access
  • Regular security audits and updates
  • CA partners bound by professional confidentiality
  • Data backup and disaster recovery procedures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

6. Your Rights & Choices

You have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing emails (link provided in every email)
  • Cookies: Disable cookies through your browser settings
  • Portability: Receive your data in a structured, machine-readable format

To exercise these rights, contact us at privacy@taficon.app

7. Cookies Policy

We use cookies to:

  • Essential Cookies: Enable core website functionality
  • Analytics Cookies: Understand how you use our site (Google Analytics, Clarity)
  • Preference Cookies: Remember your settings (theme, language)
  • Auto-save Cookies: Save calculator inputs to prevent data loss

You can disable cookies in your browser settings, but some features may not work properly.

8. Data Retention

We retain your information for:

  • Consultation Records: 7 years (as per CA professional requirements)
  • Account Data: Until you request deletion or close your account
  • Analytics Data: 26 months (Google Analytics default)
  • Email Lists: Until you unsubscribe
  • Legal Requirements: As long as required by applicable law

9. Children's Privacy

Taficon is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will notify you via email or a prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices:

Email: privacy@taficon.app

Website: Contact Us Page

Phone: +91-9173407469

Response Time: Within 48 hours

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