Missing originals · Updated 13 September 2026
What to do when a physical share certificate is lost
Lost physical share certificate process in India: secure the folio, contact the current RTA, follow the duplicate/confirmation procedure and then demat.
This route may fit if…
A practical step-by-step route
- 1
Identify the exact holding
Gather the company, folio, holder name, certificate/distinctive details available from old records and verify the current RTA.
- 2
Notify the issuer or RTA
Report the missing certificate and request written confirmation of the live procedure, forms and any case-specific safeguards.
- 3
Complete only the required loss documents
Follow the RTA’s current instructions for evidence, declarations, indemnity, police or publication requirements where applicable. The correct set can vary.
- 4
Receive the approved demat pathway
Under the applicable process the RTA may issue the confirmation or entitlement needed for electronic credit rather than treating this like an ordinary original-certificate surrender.
- 5
Finish within the stated validity
Follow the timing stated on the RTA’s confirmation and coordinate with the DP so the approved holding reaches the demat account.
Start locating these
- Folio, allotment, dividend or earlier company/RTA correspondence
- Copies or photographs of any surviving certificates
- PAN, address, bank and demat evidence requested by the RTA
- Loss declarations and supporting records required for the case
- Death and succession papers if the registered holder has died
Avoid these expensive mistakes
- Do not submit a standard DRF claiming the missing originals are enclosed.
- Do not publish certificate numbers publicly while asking for help online.
- Do not pay for boilerplate legal documents before the RTA confirms its requirements.
Official sources
Procedures can change. Use the issuer/RTA’s current checklist together with these primary sources.
Common questions
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Related physical-share guides
This guide provides general procedural information, not confirmation of title, ownership or final eligibility. The issuer, RTA, Depository Participant, IEPF Authority or other competent authority decides the case after reviewing records.