Holder-detail corrections · Updated 13 September 2026
Fixing name, signature and KYC mismatches on physical shares
How to approach physical-share name, signature, address and KYC mismatches before demat: RTA deficiency, ISR forms and documentary linkage.
This route may fit if…
A practical step-by-step route
- 1
Get the mismatch in writing
Ask the RTA to identify the exact deficiency. A vague ‘signature problem’ can hide a name, KYC, holder-order or ownership issue.
- 2
Classify the correction
Separate routine KYC updates from a legal name change, spelling linkage, signature variation, transposition or ownership correction.
- 3
Use current investor-service forms
The RTA may direct you to forms such as ISR-1 for PAN/KYC details or ISR-2 for banker confirmation of signature, together with case-specific evidence.
- 4
Align the demat destination
Confirm how the holder names and order must appear in the demat account after the correction is accepted.
- 5
Submit one consistent packet
Keep copies and acknowledgement details. If the RTA raises another deficiency, answer the exact point rather than replacing the entire explanation informally.
Start locating these
- Share certificate or folio records
- RTA rejection or deficiency letter
- Current PAN, address, bank and demat account evidence
- Applicable ISR forms requested by the RTA
- Legal name-change or linkage evidence relevant to the mismatch
Avoid these expensive mistakes
- Do not alter, overwrite or laminate certificate details to make them match.
- Do not treat a different holder order as a spelling correction.
- Do not send PAN, Aadhaar, signatures or certificate numbers in public posts.
Official sources
Procedures can change. Use the issuer/RTA’s current checklist together with these primary sources.
Common questions
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Related physical-share guides
This guide provides general procedural information, not confirmation of title, ownership or final eligibility. The issuer, RTA, Depository Participant, IEPF Authority or other competent authority decides the case after reviewing records.